Thursday, November 29, 2007

Outsourcing

I have decided that it just isn't fair that we outsource to India because it is cheaper. I mean I understand that the people there need the money, but so do people in the United States that speak clear english. It is very frustrating when you are having problems with your computer or your router and so you have to call the customer service line and you have to talk to someone that you don't clearly understand which makes you even more frustrated. I just have to say that it would make for a lot less angry customers if the service people were easily understood and that they didn't hang up with you because you were annoyed with them.

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